Hiring an Agency · Guide

Questions to Ask Before
Hiring an SEO Agency

Questions to ask before hiring an SEO agency as a financial advisor: on compliance, local SEO, methods, results, reporting and the contract before you sign.

Updated: June 2026
Written by: Andrew Odgers, Managing Director
Reading time: 11 minutes
The short answer

Before you hire an SEO agency, a good set of questions will tell you far more than any sales pitch. As a financial adviser you want to confirm three things above all: that they understand regulated financial content, that they can explain their methods openly and that they set realistic expectations. Ask about their experience with advice firms and how they handle compliance, how they would approach your local SEO, exactly how they build links and earn rankings, what results you can expect and when, what the fee includes, how long the contract runs and who owns your website and content. The best agencies answer clearly and in detail. Vague answers, secrecy or big guarantees are your cue to keep looking.

The detailed answer

Let the answers do the deciding

The pitch will always sound good. The way to see past it is to ask the right questions and listen carefully to the answers. Below are the questions worth asking any agency before you sign, grouped by theme, with why each one matters and what a strong answer sounds like.

Experience and compliance

Start here, because this is where most agencies fall short for advice firms.

Have you worked with financial advisers or other regulated firms? Experience in a regulated field means they understand the constraints you work under. A good answer comes with examples. A blank look is telling.

How do you handle compliance, claims and disclaimers in your content? You want to hear that they work with your compliance process, not that compliance is entirely your problem. The right partner treats the rules as a given, not an obstacle.

Who writes your content and do they understand financial topics? Content is where the value and the risk both sit. You want skilled writers who grasp money topics, not a generic content mill. We explain why this matters in How EEAT Affects SEO for Financial Advisors

Strategy and local SEO

Their answers here show whether they understand where your clients really come from.

How would you approach local SEO for my firm? For most advisers local search is the main event, so you want a clear, confident answer about Google Business Profiles, the map pack and local content, not a vague nod to it.

What is your plan for my Google Business Profile and the map pack? This is one of the highest impact areas for a local firm. A good agency will talk about claiming and optimising it, reviews and consistent business details. We cover the why in How to Rank for Local Financial Advisor Searches

How do you decide which keywords to target? You want to hear about local and specific terms you can realistically win, not broad national words. The answer reveals whether they chase real prospects or vanity traffic.

Methods and ethics

Trustworthy agencies explain how they work. Be suspicious of those who will not.

Can you explain exactly how you build links and earn rankings? If the answer is a proprietary process or a special network, walk away. Legitimate agencies are open about their methods, because the value is in the execution.

Do you use only methods that follow Google's guidelines? You need a clear yes. Shortcuts like keyword stuffing or buying low quality links can trigger a penalty, which is a disaster for a firm that depends on trust.

How do you approach AI search and being cited by AI answers? Search is shifting toward AI summaries, so a modern agency should have a view on this. We explain it in our guide to how AI search engines decide what to recommend

Results, reporting and expectations

How they talk about results tells you whether they are realistic or overselling.

What results can I realistically expect and over what timeframe? Beware anyone who guarantees a number one ranking or a fixed number of leads. A good answer is specific about the plan and timeline without promising the impossible. See What Results Should a Financial Advisor Expect From SEO?

What will you report and how often? You want reporting on enquiries, calls, local rankings and conversions, not just traffic. Regular, clear reporting is a sign of a serious partner.

Can you show case studies or references from similar clients? Proof beats promises. Examples and references, ideally from financial or other regulated firms, show they can deliver in your world.

The commercial relationship

Finally, get the business terms straight before anything is signed.

What exactly is included in the fee and what costs extra? A vague scope is where disappointment begins. You want a clear list of what is covered. We set out a full service in What Should an SEO Service Include for a Financial Advisor?

How long is the contract and how do I cancel? SEO suits a reasonable term, though you should be wary of long lock ins with no break clause. Check the notice period and renewal terms too.

Who will own my website, content and accounts? The answer should be you. Make sure your site, content, Google Business Profile and analytics stay yours, so you keep everything if the relationship ends.

Who will be my point of contact and how often will we speak? You want a named person and a regular rhythm, not an agency that vanishes after the sale. Clear communication is part of what you are paying for.

How to weigh the answers

No agency will tick every box perfectly, so look at the pattern. The ones worth hiring answer clearly and in detail, explain their methods, set realistic expectations and put your interests first. The ones to avoid deal in vague reassurance, secrecy or grand guarantees.

For the wider criteria behind these questions, see How to Choose an SEO Agency as a Financial Advisor. For what the work itself involves, read What Does an SEO Agency Do for a Financial Advisor?

Good questions protect you from a bad year and a wasted budget. Ask them, listen for clear and confident answers, then choose the agency that earns your trust rather than the one that promises the most. Our SEO for Financial Advisors service is built to answer every one of these questions openly, so you can hire with confidence.

Done for you, from £350 a month

Happy to answer
every question.

Ask us anything on this list. We are compliance aware local SEO specialists who explain our methods, report openly and never lock you into promises we cannot keep.

Here is what is included in our local SEO plan for a financial advisor:

Google Maps Website management Local SEO strategy Instagram strategy Facebook strategy LinkedIn strategy Full monthly reporting
£350 per month

One clear retainer. No setup fee. No twelve month tie in trap.

This guide is part of our complete SEO Guides for Financial Advisors series. The hub gathers every question an advisor asks about SEO in one place, from cost and timescales through to local search, EEAT and working with an agency, each one written for UK financial advice firms.

Part of the guide SEO Guides for Financial Advisors View all guides →
Frequently asked

Financial advisor SEO questions

What questions should I ask an SEO agency before hiring them?
Cover five areas: their experience with regulated firms and compliance, their local SEO strategy, exactly how they build links and earn rankings, the results and reporting you can expect, then the commercial terms. Ask who writes your content, who owns your accounts, how long the contract runs and how you cancel. Clear, specific answers are a good sign. Vague ones are not.
How can I tell if an SEO agency understands financial compliance?
Ask directly how they handle compliance, claims and disclaimers in content, then whether they have worked with advisers or other regulated firms. A compliance aware agency will describe working alongside your compliance process and give examples. If they say compliance is entirely your responsibility and they just write the words, treat that as a warning sign.
What is a good answer when I ask about expected results?
A realistic one. A good agency will not guarantee a number one ranking or a set number of leads, since no one controls those. Instead it should explain what it will target, how it plans to get there and a sensible timeline for your market, usually several months before meaningful movement. Specifics without guarantees is exactly what you want to hear.
Should I ask about contract length and cancellation?
Yes, always. SEO suits a reasonable commitment, though you should avoid long lock-ins with no break clause. Ask how long the contract runs, whether it auto renews, what notice you must give and how you cancel. Clear, fair terms protect you. Reluctance to put cancellation in plain terms is a red flag.
How do I check an agency's track record?
Ask for case studies and references, ideally from financial or other regulated clients, then follow up on them. Look for results tied to real business outcomes like enquiries, not just traffic spikes. If you can, speak to a current client about how the agency communicates and delivers. A credible agency will be glad to provide proof.
What questions reveal a bad SEO agency?
Watch how they answer. Guarantees of a number one ranking, secrecy about methods, no references, treating compliance as solely your problem, long contracts with no break clause and refusing you access to your own accounts are all bad signs. If the answers are vague, evasive or too good to be true, keep looking. The right agency welcomes hard questions.