Hiring an SEO Agency · Working With an Agency · 29

What Information Does an SEO Agency Need From You?

An agency cannot work in the dark. To audit your site, measure progress and make changes, it needs the right access and context from you. Here is exactly what to share, how to share it safely and why you should always grant access rather than hand over ownership.

Updated: May 2026
Written by: Andrew Odgers, MD
Guide: 29 of 34
Quick answer

An SEO agency needs access to your website, your analytics and Search Console and your Google Business Profile, along with your goals, your customers and competitors and any history such as a past penalty or previous agency. Crucially, you grant access rather than hand over ownership. The more honest context you share early, the faster the agency can do useful work.

Share to start

What to hand
over at a glance

A quick handover of the right things gets the work moving. These three numbers frame it.

5

Things to share

Website, analytics, Search Console, Google Business Profile and goals.

100%

Ownership kept

Grant access as a user, never sign your accounts over to an agency.

0

Passwords by email

Add the agency as a user instead of sharing raw login details.

The full answer

What to give the agency

Getting the handover right at the start saves weeks later. An agency needs two things from you: access to the tools it will work in and context about your business. Here is what each of those covers and how to share it without putting your accounts at risk.

Why access matters

SEO work happens inside your website and your data. Without access, the agency is guessing. The right permissions let it audit the site, see how visitors behave, make on-page changes and measure what is working. Sorting this quickly is one of the most useful things you can do, since nothing slows an engagement like waiting on a login that never arrives.

Your website and content system

The agency needs a way into your website to make changes, whether that is your content system, your developer or a staging area. Add the agency as a user with a sensible level of permission rather than sharing your own master login. If changes go through a developer instead, make sure everyone knows who does what so work does not stall.

Analytics and Search Console

These two tools are how SEO is measured. Analytics shows how people use your site, while Search Console shows how Google sees it. The agency needs access to both to set a baseline and track progress honestly. If you do not have them set up, a good agency will help you create them, always in your own name so you keep control.

Your Google Business Profile

For any business that serves local customers, the Google Business Profile is central. The agency needs manager access to optimise it, keep details accurate and work on local visibility. As with everything else, you remain the owner and simply add the agency as a manager, which can be removed cleanly later if you ever need to.

Goals, customers and history

Beyond access, share context. Your goals, your ideal customers, your competitors and any history all help the agency aim the work. History matters more than people expect, since a past penalty or a previous agency leaving things in a mess shapes what needs doing first. Honesty here saves the agency from discovering problems the hard way.

Grant access, keep ownership

The golden rule runs through all of this: grant access, never give ownership. Every account stays in your name with the agency added as a user or manager. This keeps your assets secure, makes leaving clean if it ever comes to that and protects you from the most damaging trap in the industry. The panel below lists what to share and how.

Three things to provide

Access, context
and history

01 · Access

The tools

Your website, analytics, Search Console and Google Business Profile. Granted as a user, so the agency can audit, change and measure.

02 · Context

The picture

Your goals, your customers and your competitors. The understanding that lets the agency aim the work at the right people.

03 · History

The backstory

Past penalties, previous agencies and brand assets. The context that shapes what needs fixing or building first.

The handover list

What to share
with your agency

Six things to provide so the agency can start fast, with ownership staying yours.

Access and information to provide
Onboarding Handover
Website access
Your content system or developer, so changes can be made.
Analytics
So the agency can see how visitors use your site.
Search Console
So it can see how Google reads and ranks your pages.
Google Business Profile
Manager access for any business serving local customers.
Goals and competitors
What you want and who you are up against in your market.
Relevant history
Past penalties, previous agencies or brand assets worth knowing.
Grant access, never ownership. Add the agency as a user or manager on accounts that stay in your name. It keeps your assets secure and makes leaving clean if it ever comes to that.
Share it safely

Four rules for
granting access

Sharing access does not mean taking risks. Follow these four and your accounts stay secure.

Add as a userGrant permission on each tool rather than sharing your own login.
Skip raw passwordsAvoid emailing login details that are hard to revoke later.
Keep accounts in your nameYou stay the owner of every platform the agency works in.
Remove access at the endIf the relationship ends, revoke the agency cleanly in minutes.
Safe vs risky

Sharing safely
vs a risky handover

Both get the agency working. Only one leaves you in control of your own assets.

Sharing safely

Granted and secure

  • Agency added as a user or manager
  • Accounts stay in your name
  • No raw passwords changing hands
  • Access can be revoked cleanly
  • You always remain the owner
A risky handover

Given and exposed

  • Accounts set up in the agency name
  • Your master logins handed over
  • Passwords sent by email
  • No clean way to revoke access
  • You could be locked out later
In context: This is guide 29 of 34, in our Working With an Agency theme.
Browse all agency guides →
Yours to keep

Access granted,
ownership kept.

We work as a user on accounts that stay in your name, so your assets are always yours. Clear about what we need and why, never more. Free quote today, from £350 per month.

Frequently asked

Sharing information

What information does an SEO agency need from you?
An SEO agency typically needs access to your website, your analytics, your Search Console and your Google Business Profile, along with your goals, your target customers, your competitors and any relevant history such as a past penalty or previous agency. You grant access rather than hand over ownership. The more honest context you share early, the faster the agency can do useful work.
What access should I give my SEO agency?
Give access to the tools the agency needs to audit, measure and make changes: your website or content system, analytics, Search Console and usually your Google Business Profile. Add the agency as a user with the right level of permission rather than handing over your own login. A good agency tells you exactly what it needs and why.
Should I give my SEO agency my passwords?
No. Avoid sharing raw passwords by email or message. Instead add the agency as a user on each platform, which most tools support, so access can be granted and later removed cleanly. This keeps your accounts secure, your ownership intact and avoids the mess of shared logins if the relationship ends.
Do I keep ownership of my accounts?
You should. Every account, your website, analytics, Search Console and Google Business Profile, should stay registered in your name with you as the owner. The agency works as a granted user, not the account holder. If an agency wants ownership of your assets, treat that as a warning sign rather than a normal request.