Google Business Profile · Optimisation

What Are Google Business Profile Attributes and How Do They Affect Rankings?

Attributes are the small details that answer big customer questions. Here is what Google Business Profile attributes are, the difference between factual and subjective ones, how they help customers, and what they do for your visibility.

Updated: July 2026
Written by: Andrew Odgers, Managing Director
Reading time: 8 minutes
The short answer

Attributes are additional details about your business, such as accessibility, outdoor seating or free wifi, shown on your profile. Factual attributes you set yourself; subjective ones come from customer feedback. They help customers by answering practical questions up front. They are not a strong direct ranking factor but add relevance and help conversion. Complete every attribute that genuinely applies, accurately.

Small details, real impact

What attributes are, and the two types

Attributes are additional details about your business, such as wheelchair accessibility, outdoor seating, free wifi or women-led, that Google displays on your profile. They add useful context; because they answer specific customer questions, attributes help people decide whether a business fits their needs. Factual attributes are ones you set yourself, like accessibility or payment options, while subjective attributes come from customer feedback about the experience. You control one, customers shape the other; because both appear on your profile, keeping factual ones accurate is within your power while subjective ones reflect real sentiment, all part of a well-rounded optimised profile.

AT 01

Factual

You set these.

AT 02

Subjective

From customers.

AT 03

Accurate only

Never false.

Helping customers, rankings and completeness

How attributes help, their ranking effect, and completing them

Attributes help customers by answering practical questions up front, such as accessibility, amenities or service options, so they can choose confidently. They reduce uncertainty; because they surface details people care about, accurate attributes can improve the chance someone picks your business. Attributes are not a strong direct ranking factor, but they add relevance and can influence visibility for specific attribute-based searches and help conversion. Their main value is relevance and trust; because they can match niche queries and reassure customers, completing them is worthwhile even if they do not heavily move rankings. You should complete every attribute that genuinely applies to your business, accurately, and leave the rest, since false attributes mislead customers and breach guidelines. Accuracy is the rule; because a complete, honest set of attributes builds trust, filling in the relevant ones is a simple optimisation win.

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Every detail,
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Frequently asked

Profile attributes

What are Google Business Profile attributes?
Attributes are additional details about your business, such as wheelchair accessibility, outdoor seating, free wifi or women-led, that Google displays on your profile. They add useful context. Because they answer specific customer questions, attributes help people decide whether a business fits their needs.
What is the difference between factual and subjective attributes?
Factual attributes are ones you set yourself, like accessibility or payment options, while subjective attributes come from customer feedback about the experience. You control one, customers shape the other. Because both appear on your profile, keeping factual ones accurate is within your power while subjective ones reflect real sentiment.
How do attributes help customers?
Attributes help customers by answering practical questions up front, such as accessibility, amenities or service options, so they can choose confidently. They reduce uncertainty. Because they surface details people care about, accurate attributes can improve the chance someone picks your business.
Do attributes affect local rankings?
Attributes are not a strong direct ranking factor, but they add relevance and can influence visibility for specific attribute-based searches and help conversion. Their main value is relevance and trust. Because they can match niche queries and reassure customers, completing them is worthwhile even if they do not heavily move rankings.
Should you complete every attribute?
You should complete every attribute that genuinely applies to your business, accurately, and leave the rest, since false attributes mislead customers and breach guidelines. Accuracy is the rule. Because a complete, honest set of attributes builds trust, filling in the relevant ones is a simple optimisation win.