Questions to Ask Before Hiring a Squarespace Designer
Six conversations sort the professionals from the risks: ownership, the design approach, the inclusions, findability, handover, and results. Here are the questions, and the answers that should worry you.
Six conversations do the vetting: ownership, the site built in your Squarespace account, in your name, designer as contributor; design approach, styled template or custom, argued from your business; inclusions, the quote as a list, with content responsibility, the mobile pass and search setup named; findability, structure, titles and redirects, not "Squarespace handles SEO"; handover, you can run it yourself, with training; and results and support, numbers not screenshots, costs agreed before launch. Good designers enjoy these questions. Deflection is an answer too.
Ownership, the design approach, and the inclusions
Ownership first, because it protects everything after. Ask whose account the site will live in and what you keep if you part ways: the right answer is your Squarespace account, in your name, subscription billed to you, designer working as a contributor, and your domain in your registrar account. Sites built inside a designer's account become hostages at the first disagreement, and the right designers volunteer this arrangement before you ask. Then the design approach: styled template or custom design, and why, argued from your business rather than their habit, weighing your brand's stakes, your content's shape and your budget, the spectrum from free templates vs custom design. A designer comfortable recommending the cheaper option when it fits is showing you honesty; ask what will make the site look distinctly yours, listen for photography, typography and layout intent, and ask how much custom CSS they anticipate, since heavy undocumented code is a maintenance question wearing a design answer, per how Squarespace templates work. Then the inclusions, as a list: structure planning, page count, design depth, who writes copy and supplies photography, the mobile review, search setup, migration and redirects, testing, training, change-request handling. The costliest gaps hide in content responsibility and the invisible work, the deliberate mobile pass and search structure that cheap quotes quietly omit, which is why comparing totals without comparing inclusions rewards whoever left the most out, the economics of how much a Squarespace designer costs.
The foundations
Whose account, and what do I keep? Template or custom, argued from my business? What exactly is included, as a list?
The build quality
What makes the site findable, specifically? And will I be able to run it myself after launch, with training included?
The aftermath
Sites with numbers, not screenshots. Support costs and response times agreed before launch, not discovered after.
Findability, handover, and the proof
The findability question separates designers from decorators: what will make this site findable, specifically? A credible answer includes structure planned around what your customers search, one page per service; titles and descriptions written for every page; headings that say what pages are about; image discipline for speed; and, where an existing site is being replaced, redirect mapping to protect its rankings, the machinery behind a site that generates enquiries. The worrying answers are "Squarespace handles SEO", the platform provides settings, not strategy, or silence until you raise it, which quietly prices in a site that exists but is not found. The handover question is where Squarespace changes the game: will I be able to update the site myself, and is training included? On this platform the answer should be an easy yes, the editor is genuinely usable by owners, and a good designer builds so routine changes, text, images, posts, new pages from existing layouts, are yours without an invoice, the design-then-handover path from DIY vs hiring a designer. The worrying shape is dependence by design, every comma flowing through the designer forever; ongoing help should be for what compounds, content, visibility, refinement, not hostage-keeping. And the proof: sites they built with numbers attached, enquiries, rankings, growth, because screenshots prove taste and numbers prove competence, plus support costs, coverage and response times agreed before launch rather than discovered after it.
Reading the answers
The meta-signal across all six is the same one that works everywhere: good designers enjoy these questions, because they are the questions their process already answers, and enthusiasm is data. Deflection, vagueness and irritation are answers too, just not the hiring kind. There is one final question that costs nothing and reveals everything: do I actually need you? A professional with enough work answers it honestly, sometimes with a no and a pointer to the DIY route, and that answer tells you more about how the whole engagement will go than any portfolio. If you are still a step earlier in the decision, the role itself, and the honest four situations where hiring pays, are laid out in what is a Squarespace designer.
Six questions.
We welcome all of them.
Your account, your name, quotes as lists, findability built in, training included, and numbers instead of screenshots. Vet us with this page, that is what it is for.
Everything included in your plan:
One clear retainer. No setup fee.